Frequently Asked Questions (FAQ)
📡Starlink – Frequently Asked Questions
Yes. Although Starlink does not ship directly to Guyana, you can order the equipment yourself through starlink.com and use a freight forwarder like eZone or Zoon to bring it into the country. We can guide you through this process.
Starlink accepts:
- Visa, MasterCard, and American Express (credit or debit)
- Apple Pay (in supported regions)
Prepaid cards and PayPal are not accepted. If you don’t have a valid card, we can offer limited assistance, but we cannot assign the account to you due to billing risks.
Yes. You can pause or resume your Starlink service at any time from your account dashboard. This gives you flexibility to save money when the service is not needed.
Prepaid cards and PayPal are not accepted. If you don’t have a valid card, we can offer limited assistance, but we cannot assign the account to you due to billing risks.
If you can’t pay Starlink directly, we may assist you with the purchase using our company card. However, the account will remain under our name to avoid unwanted charges, as Starlink bills monthly by default. In this case, we’ll manage the subscription on your behalf.
Example costs (GYD):
- Mini Kit: GYD 42,000
- Standard Kit: GYD 82,000
- Shipping to PO-Box: GYD 4,800
- Customs & fees: GYD 10,000–20,000
Total: Starting at GYD 46,800, depending on the kit and shipping provider.
Example costs (GYD):
- Mini Kit: GYD 42,000
- Standard Kit: GYD 82,000
- Shipping to PO-Box: GYD 4,800
- Customs & fees: GYD 10,000–20,000
Total: Starting at GYD 46,800, depending on the kit and shipping provider.
🎥 CCTV & Reolink – Frequently Asked Questions
We do both. We offer full packages including Reolink cameras, NVRs, cabling, and installation services. You can also purchase your own equipment and hire us just for installation.
We install:
- Bullet and dome cameras (indoor/outdoor)
- PTZ (pan-tilt-zoom) cameras
- Reolink Duo and TrackMix with auto-tracking
- PoE and Wi-Fi cameras
We work mainly with Reolink, but other brands are available upon request.
Yes. We offer both:
- Local storage (NVR, SD card)
- Cloud backup (via FTP, pCloud, or customized solutions)
This ensures your footage is safe even if the recorder is stolen or damaged.
Yes, we can inspect, reconfigure, or upgrade existing camera systems, including those installed by other companies.
🔧 Installation & Services – Frequently Asked Questions
We serve Georgetown, Berbice, New Amsterdam, East Bank, and other regions across Guyana. For remote locations, travel and accommodation costs may apply.
It depends on:
- Number and type of cameras
- Cable length and mounting surface (wood, concrete, etc.)
- Pole-mounted or wall-mounted setups
- Network or power access
We’ll give you a free quote based on your needs.
Every standard installation includes:
- Camera mounting and alignment
- Network setup (PoE or Wi-Fi)
- Basic mobile app configuration
- Testing and training
Extra services like trenching, high-altitude work, or solar kits are quoted separately.
💳 Payments & Quotes – Frequently Asked Questions
We accept:
- GYD cash
- GYD bank transfers
- MMG
- USD transfers (for international items)
- PayPal (by arrangement)
Yes. All work includes official invoices and receipts for your records or business accounting.
You can:
- Use our online quote form
- Call or WhatsApp us at 📞 +592 6837694
- Visit our office or book a free consultation